Karen S. Carter has made a significant mark in corporate history by becoming Dow’s first female Chief Operating Officer (COO) in early 2024. Her groundbreaking appointment reflects her decades of leadership and proven track record in transforming business operations and driving innovation across the company.
Historic Appointment Marks a Milestone for Dow
Carter’s appointment is a major milestone not only for Dow but for the chemical industry as a whole, which has traditionally been male-dominated. After two successful years as the President of Dow’s Packaging & Specialty Plastics division, Carter’s expertise and leadership qualities were recognized, leading to her promotion. As COO, she will oversee the company’s business operations and performance across all segments, with a strong focus on accelerating innovation and improving customer relationships.
Her role will cover Dow’s most critical business segments, including Packaging & Specialty Plastics, Industrial Intermediates & Infrastructure, and Performance Materials & Coatings. Carter will also supervise the Integrated Supply Chain, Purchasing, Information Systems, and Commercial organizations within the company.
Leading Innovation and Enhancing Customer Engagement
One of the key responsibilities for Carter in her new role will be to strengthen Dow’s customer engagement and build lasting relationships. By enhancing the company’s operational performance and reliability, she aims to ensure that Dow remains a leader in the industry. Additionally, Carter will focus on accelerating the commercialization of Dow’s innovation pipeline, bringing cutting-edge solutions to market more efficiently.
“Karen is a proven leader with more than three decades of experience at Dow delivering strong business results,” said Jim Fitterling, Dow’s Chair and CEO. He emphasized her ability to maintain strong relationships with key customers and partners while driving innovation across various departments.
A Journey of Leadership at Dow
Carter’s remarkable 30-year career at Dow has seen her take on a range of roles in business operations, sales, marketing, and human resources. Before becoming President of Dow’s Packaging & Specialty Plastics, Carter was the company’s Chief Human Resources Officer and Chief Inclusion Officer. In these positions, she played a crucial role in shaping Dow’s inclusive work culture, ensuring that all employees could grow and contribute fully to the company’s success.
Her leadership journey has been defined by a focus on high-performing teams and fostering an environment where innovation thrives. This dedication has contributed to Dow’s growth, positioning the company for continued success in the years ahead.
Dow’s Continued Commitment to Growth and Sustainability
Carter’s leadership is set to steer Dow toward further growth and sustainable solutions for its customers. In her new role as COO, Carter will work closely with CEO Jim Fitterling and the executive team to create value across Dow’s diverse business segments while maintaining the company’s commitment to sustainability and innovation.
Her ability to drive change and maintain operational discipline has earned her respect across the company and the broader chemical industry. With her leadership, Dow is poised to continue its journey as a global leader in the field of chemistry and manufacturing.
